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Also, they seem to be targeting customers with deeper pockets.The cheapest plan starts at per month as they are very focused on live chat teams. Most other live chat companies would charge you a similar amount once you get to four agents.Video Review What I liked: definitely their automation features.Also their range of seasonal themes is a nice addon that adds freshness to your website.Where they should improve: They do most things right, however, there are some slight improvements that we’d like to see: there are no native apps for i OS or Android (neither is there a software for PC or Mac).Also there are better providers when it comes to a multilingual setup.This can be a great help, but can also frustrate some users who feel bothered by your messages.
And as there will always be requests that a live chat can’t solve, they deliver an integrated help desk solution as well. Where they should improve: Prices are a bit higher than most of their competitors.Live Chat Pricing Starter: Team: Business: Enterprise: 9 What I liked: Their numerous integrations that let you connect the chat with your newsletter tool (ex. Also, I didn’t find a really good way to set it up on a multilingual website.Recommendable for: everyone who has the necessary budget, needs a reliable live chat and wants to take advantage of their plentiful features (help desk, apps etc.).They started out in 2008 and count 10,000 customers now.While most competitors only have their software available in English, Snap Engage supports five more of them (including Spanish, Portuguese, German and French).